Privacy policy
Data controller
ER INGENIERIE
Simplified joint-stock company (SAS)
Registered office : 245 Rue de Pré À Varois, 54670 Custines, France
Email : eringenierie@eringenierie.com
Phone : +33 (0)3 83 98 23 23
Data collected
Personal data collected on this website comes exclusively from the forms made available to visitors:
- Contact form
- Quote request form
- Appointment request form
- Specification upload form
- Application form
- Robotics project request form
- Express lead form
Data collected may include: name, email address, phone number, company name, job title, country, industry sector, type of requirement, timeline, estimated budget, project description and any information freely provided in message fields. The application form also allows submission of a CV (PDF or image file).
Purpose of processing
Collected data is used exclusively to:
- Process your contact and industrial project requests
- Respond to your quote or technical information requests
- Organise the meetings and appointments you request
- Analyse submitted specifications
- Process applications received
- Contact you regarding your request
Your data is never sold, shared or transferred to third parties for commercial or advertising purposes.
Data recipients
Collected data is transmitted to ER INGENIERIE's internal teams responsible for processing your request (engineers, sales, human resources depending on the form used). Data is routed through a secure automation service (Make.com) to ER INGENIERIE's internal tools.
No data is transmitted to third parties for commercial prospecting purposes.
Data retention period
Personal data is retained for the period strictly necessary to process your request, and for a maximum of 3 years from the last contact, unless a legal obligation requires otherwise.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: obtain confirmation that your data is being processed and receive a copy
- Right to rectification: have inaccurate or incomplete data corrected
- Right to erasure: request deletion of your data
- Right to restriction: request restriction of processing in certain cases
- Right to data portability: receive your data in a structured format
- Right to object: object to the processing of your data
To exercise these rights, contact us at eringenierie@eringenierie.com or by post: ER INGENIERIE, 245 Rue de Pré À Varois, 54670 Custines, France.
In case of dispute, you may file a complaint with the CNIL (French Data Protection Authority).
Cookies and trackers
This website uses strictly necessary cookies and, only with your consent, Google Analytics 4 audience measurement cookies (Google Ireland Ltd).
No advertising cookies are used. Google Analytics only loads after you click "Accept". Measurement cookies are kept for a maximum of 13 months. You can change your choice at any time.
Security
Application, contact, appointment and quote request forms use Cloudflare Turnstile to prevent automated submissions. This service processes technical connection and browser information needed for security verification, not for advertising purposes. Cloudflare privacy policy.
ER INGENIERIE implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Forms are protected by anti-spam mechanisms (honeypot, submission time validation). Data is transmitted via secure connections (HTTPS).
Updates
This privacy policy may be updated at any time. The date of the last update is shown below.
Last updated: April 2026